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Wednesday, March 11, 2026

Elon Musk’s X botched its security key switchover, locking users out

As part of their ongoing efforts to improve user experience and security, Twitter has announced that they will be retiring the old Twitter.com domain. This move is aimed at streamlining their platform and ensuring the safety of their users. However, some users who have passkey and security key enabled on their accounts are facing difficulties in re-enrolling and are getting stuck in endless loops.

Twitter has always been committed to providing a safe and secure platform for its users. With the rise of cyber threats and hacking attempts, the company has taken several measures to protect its users’ accounts. One such measure is the use of passkey and security key, which adds an extra layer of security to the login process. This feature has been highly appreciated by users and has helped in preventing unauthorized access to their accounts.

In order to retire the old Twitter.com domain, Twitter has asked users with passkey and security key enabled to re-enroll. This process involves generating a new passkey and security key, which will be used for logging into the new domain. However, some users have reported facing issues while trying to re-enroll and have been stuck in endless loops.

Twitter has acknowledged these issues and is working towards resolving them as soon as possible. The company has assured its users that their accounts are safe and there is no need to panic. The re-enrollment process is a precautionary measure and is being done to ensure the security of users’ accounts.

In the meantime, Twitter has provided some steps that users can follow to successfully re-enroll and avoid getting stuck in endless loops. The first step is to make sure that the passkey and security key feature is enabled on the account. This can be checked by going to the account settings and clicking on the security tab. If the feature is not enabled, users can enable it by following the instructions provided.

The next step is to generate a new passkey and security key. This can be done by clicking on the “generate new keys” option in the security tab. Users will then be prompted to enter their current passkey and security key, followed by the new ones. It is important to note that the new passkey and security key should be different from the previous ones.

Once the new keys have been generated, users can try logging into the new Twitter.com domain using the new passkey and security key. If the issue persists, users can try clearing their browser’s cache and cookies and then try again. In some cases, using a different browser or device can also help in resolving the issue.

Twitter has also set up a dedicated support team to assist users who are facing difficulties in re-enrolling. Users can reach out to the support team through the help center or by tweeting to @TwitterSupport. The company has assured its users that they are working round the clock to resolve the issue and ensure a smooth transition to the new domain.

In conclusion, Twitter’s decision to retire the old Twitter.com domain is a step in the right direction towards providing a more secure platform for its users. While some users may face difficulties in re-enrolling, the company is taking all necessary measures to resolve the issue and ensure a seamless transition. It is important for users to follow the steps provided by Twitter and reach out to the support team if they encounter any issues. Let us embrace this change and continue to use Twitter as a safe and secure platform for connecting with the world.

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