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Friday, April 24, 2026

London Underground cleaning contracts should be brought in-house, says RMT

The Rail, Maritime and Transport (RMT) union has recently raised concerns over the treatment of outsourced cleaners in the UK. According to the RMT, these workers are being denied basic standards that directly employed staff receive, leading to an unfair and unequal working environment.

Outsourcing has become a common practice in many industries, including the transportation sector. It involves hiring workers from external companies to perform specific tasks, rather than employing them directly. While this may seem like a cost-effective solution for companies, it often comes at the expense of workers’ rights and well-being.

The RMT has been campaigning for better working conditions and fair treatment for outsourced cleaners for years. These workers are responsible for keeping our trains, stations, and other public transport facilities clean and safe for passengers. However, they are often paid minimum wage and are not entitled to the same benefits and protections as directly employed staff.

One of the main issues highlighted by the RMT is the lack of sick pay for outsourced cleaners. Unlike directly employed staff, these workers do not receive any sick pay if they fall ill and are unable to work. This puts them in a vulnerable position, as they may feel pressured to come to work even when they are unwell, risking their own health and that of others. This is not only unfair but also a potential health hazard for passengers.

Moreover, outsourced cleaners are not entitled to the same holiday entitlement as directly employed staff. While the latter may receive paid holidays and other benefits, outsourced cleaners are often denied these basic rights. This not only affects their quality of life but also creates a sense of inequality and injustice in the workplace.

The RMT has also highlighted the issue of zero-hour contracts for outsourced cleaners. These contracts offer no job security and often result in irregular working hours and unpredictable income. This makes it difficult for workers to plan their lives and can lead to financial instability. It also means that these workers do not have a stable source of income, which is essential for a decent standard of living.

The RMT has called on companies to end the use of zero-hour contracts and to ensure that all outsourced cleaners are given permanent contracts with fair working hours and pay. They have also demanded that these workers be given the same benefits and protections as directly employed staff, including sick pay and holiday entitlement.

The treatment of outsourced cleaners is not only a matter of workers’ rights but also affects the quality of services provided to the public. Clean and safe public transport facilities are essential for the well-being of passengers, and this can only be achieved if the workers responsible for maintaining them are treated fairly and with respect.

The RMT’s campaign has gained support from various organizations and individuals, including politicians and trade unions. They have also called on the government to take action and regulate the use of outsourcing in the transportation sector to ensure that workers’ rights are protected.

In response to the RMT’s concerns, some companies have taken steps to improve the working conditions of outsourced cleaners. For example, Transport for London (TfL) has committed to ending the use of zero-hour contracts for cleaners and has introduced a minimum wage of £10.55 per hour for all its workers, including outsourced cleaners. This is a positive step towards fair treatment and better working conditions for these workers.

However, there is still a long way to go in ensuring that all outsourced cleaners are given the same rights and protections as directly employed staff. The RMT’s campaign continues, and it is essential for companies and the government to take action and address these issues.

In conclusion, the RMT’s concerns over the treatment of outsourced cleaners in the UK are valid and must be addressed. These workers play a crucial role in keeping our public transport facilities clean and safe, and they deserve to be treated with dignity and respect. It is time for companies to take responsibility and ensure that all their workers, regardless of their employment status, are given fair treatment and basic standards. Only then can we achieve a truly equal and just working environment for all.

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