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Thursday, March 12, 2026

Zillow drops climate risk scores after agents complained of lost sales

The recent decision by real estate giant Zillow to remove climate risk scores from First Street has been met with disappointment and concern from homebuyers. This move is seen as a loss for those looking to purchase a property, as they will no longer have easy access to important information about a property’s potential climate risks.

For many homebuyers, the ability to access climate risk scores was a valuable tool in making informed decisions about their future homes. First Street, a non-profit organization, provided this information to Zillow, which then displayed it on their property listings. This gave buyers a clear understanding of a property’s vulnerability to natural disasters, such as floods, hurricanes, and wildfires.

With the increasing frequency and severity of natural disasters, climate risk scores have become an essential factor in the homebuying process. This information allowed buyers to not only assess the potential risks to their investment, but also to plan and prepare for potential challenges that may arise in the future.

The decision by Zillow to remove this valuable information has left many homebuyers feeling blindsided. Without access to climate risk scores, they are now left to rely on their own research and the information provided by sellers. This can be a daunting task, especially for first-time buyers who may not have a thorough understanding of the potential risks in their desired location.

Furthermore, the removal of climate risk scores can also have a negative impact on property values. In areas with high climate risk scores, properties may be perceived as less desirable, leading to a decrease in demand and ultimately, a decrease in value. This can also have a ripple effect on the surrounding community, as property values are often linked to local economies.

In addition to the impact on homebuyers, this decision also raises concerns about transparency and accountability in the real estate industry. By removing climate risk scores, Zillow is essentially limiting the amount of information available to potential buyers. This can create an uneven playing field, where buyers are not fully informed about the potential risks associated with a property.

It is also worth noting that not all buyers have the same resources and access to information. This move by Zillow may disproportionately affect those from marginalized communities who may not have the means to conduct extensive research on their own. Climate risk scores provided an equal and unbiased way for all buyers to assess potential risks.

So why did Zillow decide to remove this valuable information? The company stated that they are continuously evaluating and updating the data they provide to their users, and that the climate risk scores from First Street were not up to their standards. However, this explanation has not been enough to appease the concerns of homebuyers and environmental advocates.

In a time where climate change is a pressing issue and natural disasters are becoming more frequent, it is crucial for buyers to have access to as much information as possible when making one of the biggest investments of their lives. Zillow’s decision to remove climate risk scores is a step backwards in this regard.

However, there is still hope for homebuyers. First Street has announced that they will make their climate risk scores available on their own website, free of charge. This is a commendable move that will allow buyers to still access this important information, albeit through a different platform.

In the end, the move by Zillow may be a loss for homebuyers, but it also serves as a reminder of the power of consumer demand. As buyers, we have the power to demand transparency and accountability from the real estate industry. By voicing our concerns and advocating for access to important information, we can push for positive change and ensure that our investments are protected.

In the meantime, it is important for buyers to do their own research and seek out other sources of information when assessing a property’s climate risks. This may include consulting with local experts, reviewing historical data, and considering potential adaptation measures.

In conclusion, the removal of climate risk scores from Zillow may be a setback, but it should not deter homebuyers from being informed and proactive in their decision-making process. With the availability of alternative sources of information, and the power of consumer demand, we can continue to make informed choices and protect our investments for a more sustainable future.

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